Have you heard about Discovery Place’s Welcome program?

Discovery Place

Launched in 2014, the Welcome program provides low-cost admission to North Carolina and South Carolina families who receive Electronic Benefit Transfer (EBT) or Women, Infants, and Children (WIC) food and nutrition benefits.

While this initiative provides families with accessibility, more importantly, it is intended to celebrate the diversity of perspectives and ideas in our community and to stimulate positive and progressive change in educational outcomes for our local children.

To find out more about this program, check out the following FAQ:

Is it true you offer a one dollar discount to Discovery Place?
It’s true! As a benefit of your EBT or WIC card or voucher, you can visit any Discovery Place museum as often as you'd like for $1 admission per person. Just show your benefits card or voucher at Admissions to receive the discount for up to six family members and begin your day of discovery.

How much does it cost for my family to visit through the Welcome program?
Welcome will reduce the cost of admission to $1 per person for up to six family members. For example, if your family of four is visiting, Welcome admission would cost a total of $4 for your visit.

At Discovery Place Science and Discovery Place Nature, children under the age of 2 are free. At Discovery Place Kids, children under the age of 1 are free.

Who is eligible for Welcome?
Welcome benefits are for North Carolina and South Carolina residents only and may not be used for school or group visits. Welcome can be used for adults and/or children, for up to six total family members.

What do I need to bring to redeem Welcome?
To redeem Welcome pricing, please provide the following information at the Admissions Desk on the day of your visit:

  • A valid North Carolina or South Carolina state-issued photo ID
  • Your Electronic Benefit Transfer (EBT) card or a WIC card/voucher.

Who can I bring with me under Welcome?
Eligible guests may bring up to five additional family members, for a total of six family members through Welcome. Children and adults both qualify.

Can I bring a group or school using Welcome?
No, Welcome cannot be used for school or group visits. The Welcome program is designated for families, for up to six total family members.

When can I visit Discovery Place using Welcome?
Anytime you want! Welcome is not restricted to certain days or times. You and your family can enjoy any of our Museums during any of our operational hours. For a full schedule of operational hours, select the Museum you would like to visit below:

How frequently can I use Welcome?
As many times as you’d like! There is no restriction on the number of times you and your family can visit our Museums.

I am visiting from out of town. Can I still use Welcome?
The Welcome program supports our community’s local families in North and South Carolina. All participants must show a valid state-issued ID from one of these states to redeem.

How many Museums can I visit with Welcome?
The Welcome program is accessible at all four Discovery Place museums: Discovery Place Science, Discovery Place Nature, Discovery Place Kids-Huntersville and Discovery Place Kids-Rockingham. Through Welcome, admission is $1 per person at each location.

Can I visit multiple Discovery Place museums in one day using Welcome?
If you choose to visit more than one Discovery Place museum in one day, you will need to pay Welcome admission at each location. For example, if you visit Discovery Place Nature in the morning, and then visit Discovery Place Science in the afternoon, you will need to pay Welcome admission at each Museum.

Does Welcome cover upcharge experiences and shows?
The Welcome program reduces the price of Museum admission at Discovery Place Science, Discovery Place Nature, and both Discovery Place Kids locations. It does not include upcharge experiences like an IMAX film or an upcharge exhibition. Special pricing for these experiences may be available. Please contact our Guest Services team at 704.372.6261 for more information.

Does Welcome cover the cost of parking?
Parking at Discovery Place Nature, Discovery Place Kids-Huntersville and Discovery Place Kids-Rockingham is free for all guests. At Discovery Place Science, parking is discounted to $8 per day through Welcome. Please bring your parking deck ticket to Discovery Place Science Admissions to pay for parking.

Can I share my EBT card with another family so they can redeem Welcome also?
No, we require guests to present either their EBT or WIC card or voucher to Admissions, along with a matching state-issued photo ID. If your photo ID does not match the name printed on your EBT card or WIC voucher, you will not be able to redeem Welcome pricing.

I lost my EBT or WIC card. Can I still redeem Welcome pricing?
We require guests to present either their EBT or WIC card at the Admissions Desk, along with a photo ID. If you are still using WIC vouchers, you may present the WIC vouchers with your name on it. If you do not have your card/voucher or ID with you when you arrive, you will not be able to redeem Welcome pricing.

If my child qualifies for Medicaid, do we qualify for Welcome pricing?
Welcome benefits are only available for North Carolina and South Carolina families who receive Electronic Benefit Transfer (EBT) or Women, Infants, and Children (WIC) food and nutrition benefits.

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